POSITION TITLE: Veterans Service Officer, Part-Time (30 hours per week)
Specialized administrative work counseling, advising, and assisting veterans, widows and their dependents with the Veterans Administration or other Federal, State or County Agencies to secure for them any benefits they may be entitled under the County, State, or Federal statutes Work is performed under the supervision of the Administrative Manager.
TRAINING AND EXPERIENCE:
MINIMUM QUALIFICATIONS: Two (2) year degree from an accredited university, college, or community college or a high school degree or equivalency diploma and four (4) years of administrative experience. Position must be filled by a veteran who served as a member of the Armed Forces of the United States during a period of war, as defined in Title 38, USC; who served at least 18 months active duty in the Armed Services; and separated from such service under honorable conditions, or the surviving spouse of such a veteran. Any honorable discharged wartime veteran who was so discharged for service-connected or aggravated medical reasons before serving 18 months of active duty; who completed a tour of duty other than active duty for training, regardless of the length of the tour; or who satisfied his or her military obligation in a manner other than active duty for training or reserve duty shall be eligible for employment as a county or city veteran service officer. Must qualify and be certified by the State Director of Veterans Affairs under Section 292.11, Florida Statutes.
(A comparable amount of training, education or experience may be substituted for the above minimum qualifications. No exceptions can be made for the Florida Statutes requirement.)
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of the laws, rules and regulations governing veterans’ benefits under Federal and State statutes. Knowledge of Federal regulations relating to public assistance programs. Ability to exercise good judgment in counseling and assisting in the solution of veterans’ problems. Ability to enlist and retain the respect, confidence and cooperation of veterans and veterans’ agencies. Ability to supervise and direct the work of employees. Ability to interpret and enforce various State and Federal statutes dealing with veterans’ affairs. Ability to establish and maintain effective working relationships with employees, veterans, their dependents, civic groups and the general public. Ability to express one’s self clearly and concisely, both orally and in writing.
SALARY: $20.71 per hour plus benefits
DEADLINE FOR RECEIVING APPLICATIONS: 02/20/2024
Each applicant is required to submit a completed County Application for Employment. Successful applicant must be able to pass a pre-employment physical and drug screening. Applications should be submitted to:
HUMAN RESOURCES OFFICE
COLUMBIA COUNTY BOARD OF COUNTY COMMISSIONERS
P. O. BOX 1529
LAKE CITY, FLORIDA 32056-1529
(386)758-2123; TDD (386)758-2139
AN EEO/AA/ADA/VP EMPLOYER
ESSENTIAL FUNCTIONS: (Note: These examples are intended only as illustration of the various types of work performed in this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
Manages and supervises the personnel of the Veterans Service Office to assure effective and efficient service to veterans and their dependents or widows and children of veterans. Maintains communications with the veterans’ community, all veterans’ organizations, as well as the civil and business community. Participates in and attends conferences on all matters affecting veterans’ benefits. Interprets State and Federal law on veterans’ benefits and the Florida DHRS to determine eligibility. Assist the veteran in filing claims for compensation, pension, aid and attendance allowances, insurance benefits and educational benefits. Assist the veteran in matters pertaining to social security to the extent of arranging an interview with a social security representative. Assist widows in filing death and insurance claims. Conducts office interviews to assist the veteran with a specific problem requiring professional advice. Counsels with representatives of various Federal, State and local agencies on matters related to veterans’ benefits. Consults with hospital personnel on matters pertaining to specific benefits the veteran may be entitled to as a result of hospitalization. Prepares claim forms, briefs and assembles necessary information to establish the validity of the claim under Federal and State Statute. Conducts outreach visits to nursing homes, ACLF homes, and homebound clients. Contacts doctor and other individuals relative to furnishing official affidavits and evidence for individual claimants. Represents veterans before various officials as necessary to establish veteran’s claims. Performs public relations responsibilities by speaking at various civic and veterans' organizations. Contacts employers relative to employment opportunities for veterans or to direct the veteran to the proper agency. Prepares original correspondence in compliance with standard business formatting. Regular attendance. Prepares, submits and maintains operating budget and related records. Prepares quarterly report which includes the activities of the office and progress made.
Performs other related duties as required. (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related marginal duties as required.)
WORK ENVIRONMENT: Work is primarily inside in an office environment.
ESSENTIAL PHYSICAL SKILLS/DEMANDS:
Acceptable eyesight (with or without correction) Acceptable hearing (with or without hearing aid). Ability to lift and carry up to 50 pounds. Ability to communicate both orally and in writing. Ability to access file cabinets for filing and retrieval of data. Manual dexterity and familiarity with inputting and retrieving information from a computer. Sitting, standing, walking, bending, reaching, crawling, stooping, kneeling, pushing and pulling.
PROFESSIONAL LICENSES: Valid Florida driver’s license
Must be in compliance with Florida Statute 292.11. Columbia County residency required within six months of date of employment.