Risk Manager

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Risk Manager

Salary

$85,447.77 - $128,172.17 Annually

Location

Lakeland, FL

Job Type

Full Time Regular

Job Number

2330-06

Department

Risk Management and Purchasing

Opening Date

03/26/2024

Closing Date

4/25/2024 7:00 AM Eastern

FLSA

Exempt

Bargaining Unit

NA

GENERAL DESCRIPTION OF CLASS

This is a professional role responsible for managing the Risk Division of the Department in alignment with the City's mission, vision, and values. An employee in this classification is responsible for the management and coordination of activities within the following areas: risk determination and evaluation, oversight of claims administration, city-wide contract administration regarding insurance requirements and limitation of liability for the City, insurance coverage for property, boiler machinery, excess, workers' compensation, administration of self-insurance programs and group health benefits, loss prevention, and wellness initiatives/clinic. Responsibilities include directly supervising Safety, Health Benefits, Claims Team Leaders, Risk Management support staff, and Wellness Initiatives. This position has management responsibility for eleven employees. The Risk Manager has wide latitude for independent action and discretion in performing assigned duties and is expected to carry most functions through to completion with goal direction through strategic planning. General guidance and communication is received from the Risk Management and Purchasing Director. Performance is assessed through conferences, evaluation of reports, and measurement of results obtained.

ESSENTIAL FUNCTIONS AND ADDITIONAL FUNCTIONS

  • Assists in developing, communicating, and executing strategic business plans and objectives in alignment with the City's vision, mission, and values.
  • Manages staff and monitors programs to ensure that desired results are achieved.
  • Remains professional at all times and makes decisions based on City values, and must have high moral character.
  • Develops, oversees, and coordinates an effective City-wide risk management program to protect the City's assets to prevent or minimize losses due to employee injuries, accidents, or liability exposures.
  • Coordinates all City insurance and self-insurance activities, including the renewal and bidding of all insurance, preparation of specifications and analysis of same, and development and administration of a self-insured program.  
  • Makes data-driven recommendations to the Risk Management and Purchasing Director concerning the City's insurance needs.
  • Performs liaison functions with insurance companies, insurance consultants, insurance agents, claims administrators, state and federal agencies dealing with insurance, safety, and health and wellness.
  • Monitors all claims activity, providing a forum for discussion and adjustment of the processing of all insurance and self-insured claims in workers' compensation, property and casualty, general and automobile liability, group health, etc.
  • Maintains standards to ensure purchasing standards, adequate coverage, and limits for all City purchases and coverage provided through contracts.
  • Analyzes losses to determine the cause and recommends corrective action to avoid reoccurrence.
  • Ensures compliance with Federal, State, and City record-keeping requirements.  
  • Establishes and maintains working relationships with departmental leadership regarding new programs or methods to assist them in employee protection programs.
  • Exercises oversight authority for city-wide comprehensive Safety Programs and wellness initiatives and related budgets.
  • Supports and assists the Risk Management and Purchasing Director for the department's success and supports the City's strategic plan.
  • Collaborates with City Attorney Office on legal representation and direction of cases and may represent the City at claims-related mediations and trials.
  • Partners with other City support departments in administrating the human capital population.
  • May be required to work alternate hours as necessary for the efficient operation of the department.  
  • Position is designated as Mission Critical.

ADDITIONAL FUNCTIONS:
  • Performs related work as required.

QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE) AND SPECIAL REQUIREMENTS

  • Bachelor's degree from a regionally accredited four (4) year college or university with major coursework in Risk Management, Business, Public Administration, or a related field. 
  • Six (6) years of progressive work experience in administering several facets of a comprehensive risk management program to include a combination of safety, wellness, health benefits, medical insurance, purchasing, litigation, claims mitigation, and/or maintaining health care alliances.
  • Three (3) years of supervisory experience.

SPECIAL REQUIREMENTS:
  • Must possess and maintain a valid driver's license.
  • Must maintain a valid telephone number.

KNOWLEDGE, SKILLS, ABILITIES AND WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS

  • Knowledge of property/casualty and employee/retiree insurance coverage, wellness initiatives/clinic, and the administration of self-insured programs.
  • Knowledge of the principles and practices of employee training and the varied occupations constituting municipal employment.
  • Knowledge of state and federal occupational safety and laws and regulations and the ability to interpret them.
  • Knowledge of reserve analysis, cost allocation, forecasting, claims monitoring, risk financing, and employee benefits.
  • Ability to work with insurance representatives, attorneys, physicians, and claimants in satisfactorily resolving claims.
  • Ability to investigate loss experiences and take the necessary action to ensure that the exposure is reduced or eliminated.
  • Ability to plan, assign, and coordinate the activities of subordinates.
  • Ability to communicate effectively, clearly, and concisely orally and in writing.
  •  Ability to establish and maintain effective working relationships with co-workers, other City employees, and the general public.
  • Knowledge of employee wellness programs/clinics.

 WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:
  • Sedentary work that may involve walking or standing, exerting up to ten (10) pounds of force regularly, and routine keyboard operations.
  • Will be required to drive to represent Risk Management on City business.
  • The job requires normal visual acuity, field of vision, hearing, speaking, color perception, sense of taste, sense of smell, depth perception, and texture perception.

All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview and/or any combination).  Candidates selected for testing will be notified via email or telephone.  Please check your email and telephone messages regularly, including "junk" folders.  Test times and locations to be announced.

THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE

 
City of Lakeland
2024 Summary Sheet 

Annual Leave
Annual leave is accumulated bi-weekly and based upon years of service as follows:



Annual leave may be taken as earned by employees hired after January 1, 1989.  Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned.  All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year.  Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*

Sick Leave
Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.

*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.

Sick Leave Pool
Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.

For more information contact Amanda Kaiser at 834-8768

Family & Medical Leave
Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.

For more information contact Dawn Justice at 834-6038.

Pension Plan
Provision for retirement income requiring mandatory participation for full-time regular employees.

Defined Benefit Plan:
Plan C Employee 3.12%
Employer 15.64% 

OR

Defined Contribution Plan:
Executives, New Hires aged 52 and older, and Fire/Police Recruits
Employee 8.5% or 11% per election upon hire
Employer 15.39%

Deferred Compensation 457 Plan:
A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.

Maximum contribution for 2024 is $23,000; employees aged 50 or older can also add a "catch-up" amount of $7,500. Additionally, a match of up to 5% of salary is offered by the City in Plan C.

Holidays
Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.

Funeral Leave
Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.

Jury/Witness Duty
Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.

Military Leave
Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).

Maternity Leave
Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.

Leave of Absence Without Pay
Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.

Longevity Pay



Tuition Reimbursement
Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.

For more information, contact Sue Cook at 834-6844.

Suggestion Awards
A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.

For additional information, contact Kathy McNelis at 834-6348.

Direct Deposit of Paycheck (refer to handout in new employee folder)
An account must be established with the institution of your choice prior to signing up for direct deposit.

Uniforms/Equipment
Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.

Parking
Free while at work.

Break Periods
Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.


For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797. 

For Information on Retirement Benefits, contact the Retirement Services Department at 834-8765 or 834-8797.

For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.

01
Do you possess a Bachelor's degree from a regionally accredited four (4) year college or university with major coursework in Risk Management, Business, Public Administration, or a related field?
  • Yes
  • No
02
Do you possess six (6) years of progressive work experience in administering several facets of a comprehensive risk management program to include a combination of safety, wellness, health benefits, medical insurance, purchasing, litigation, claims mitigation, and/or maintaining health care alliances?
  • Yes
  • No
03
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
04
Do you possess three (3) years of supervisory experience?
  • Yes
  • No
05
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
06
By clicking "Yes" below, I understand that all relevant work experience MUST be entered in the "Work Experience" section on my application. In addition, all current City of Lakeland employees must list all previous City of Lakeland work experience in the "Work Experience" section of the application. Failure to complete the "Work Experience" section will disqualify you from the application process.
  • Yes
  • No

Required Question

Agency
City of Lakeland, Civil Service
Address
500 N Lake Parker Avenue

Lakeland, Florida, 33801
Phone
(863)834-8790
Website
http://www.lakelandgov.net/employmentservices
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