Provides administration and coordination for the College’s employee benefit plans and programs. Delivers training, guidance, and assistance to employees in all areas of benefits, to include but not limited to, insurance programs, retirement planning, leave policies, workers’ compensation, and work-life platforms. Researches, analyzes and interprets data for compliance and recommends enhancements to plans, policies, systems and procedures.

What a day of a Benefits Coordinator looks like:

Administers employee benefit enrollments and changes. Validates dependents and qualifying events. Collaborates with other departments regarding benefit enrollments, changes and integrations in Workday.
Develops and facilitates presentations across all campuses regarding benefit policies, procedures, plans, guidelines, to enhance supervisor and employee knowledge, including but not limited to, new hire orientation, and training.
Administers workers compensation including claims filing, initial referral to medical services, and acts as intermediary between employees and the carrier. Reviews work restrictions for accommodation scenarios.
Coordinates College and Florida Retirement System plans including orientation, workshops, employee selection, audits and validation, DROP participation, reports, leave, and separation processing.
Administers leave, communicating with employees, supervisors, and payroll to ensure compliance with documentation, reporting and utilization of leave benefits and status.
Serves as a liaison between participants, retirees, State agencies, and third-party vendors to resolve contested claims, service issues, reporting and eligibility matters.
Serves as primary contact for assigned benefit perks and ancillary plans. Works with vendors and departments procuring contracts and ensuring provisions are met.
Conducts audits of all benefit and retirement processes and reports. Coordinates and resolves any related issues.
Assists in the planning, development, coordination, testing, and maintenance of benefit system changes and implementation, including development of technical procedures, testing scenarios and requirements relating to benefit programs and systems.
Maintains legal compliance regarding benefits including, but not limited to, ERISA, FMLA, USERRA, PPACA, GINA, Section 125 and COBRA.
Develops, implements and monitors standards for the privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA), and adherence to health information in compliance with featured and State laws and the college’s privacy practices. Full access to protected health information (PHI).
Performs other job-related duties as assigned.

We’d love to hear from you if you have the following:

Education and Experience:

Bachelor’s degree in Human Resources, Business Administration, or related field
Four years of experience in human resources to include a minimum of two years of employee benefits administration

Knowledge of:

Health, vision, dental, life, disability, leave, HIPAA, FMLA, and COBRA laws and regulations
A variety of insurance and retiree benefit programs, contract compliance, claims processing and resolution
Microsoft Office Professional or similar application including advanced Excel experience

Skilled in:

Delivering a high level of customer service
Attention to detail and performing with a high degree of accuracy
Fact finding and analyzing relevant information to solve problems
Managing and resolving conflict in a positive manner
Strategic thinking including effective planning, setting goals, monitoring progress, tracking changes and results, and making appropriate adjustments based on circumstances and context

Ability to:

Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness to meet deadlines.
Exercise independent judgment and discretion utilizing company policies and procedures.
Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service.
Analyzing, creating, and comparing data. Process complex problems encountered using knowledge acquired through training and experience.
Develop and deliver presentations containing complex concepts and information in a manner easily understood by culturally diverse groups with varying backgrounds and education levels.

Licenses, Registration, Certifications, or Special Requirements:

Regular physical attendance required
Notary Certification within six months of hire

Preferred, but not a must:

Education and Experience:

CEBS, CBP, PHR, SPHR, SHRM-CP, or SHRM-SCP certification
Workday experience

Work Environment and Physical Demand:

Reach and grasp objects
Stoop, bend, kneel, crouch, or crawl
Stand for extended periods of time
Use of video display terminal
Use of manual dexterity and fine motor skills
Communicate information orally and in writing
Receive and understand information through oral and written communication
Proofread and check documents for accuracy
Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

The minimum base pay for this position starts at $53,677.00 annually; however, the offer may vary based on the candidate’s education and experience.

This position is open until filled with an initial review date of February 12, 2026.

Palm Beach State College

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Benefits Coordinator