DEPARTMENT: HUMAN RESOURCES

POSITION TITLE: RISK MANAGEMENT & HUMAN RESOURCES ANALYST(Exempt)

PAY GRADE: Grade M34

PAY RANGE: Annually $61,420.32 - $76,776.42 D.O.Q (Depends on Qualifications)

HOURS: Monday - Thursday, 7:00 a.m. - 6:00 p.m.

To be considered an application must be completed online at: https://www.governmentjobs.com/careers/maitland

All certifications must be submitted at time of application.

Position is open from 09/25/2025 to 11/24/2025

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

PURPOSE OF POSITION:

Performs a variety of routine to complex professional, analytical, and technical duties in support of the Human Resources/Risk Management Departments functions to include processing renewals for all insurance lines, review, evaluation, processing and handling workers' compensation, property and liability claims. Responsible for Risk Management, safety programs, risk oversight committee ensuring compliance with safety policies, processes and regulations while enhancing overall safety training programs. Responsible for the citywide Training Program. Assists and supports the broad range of Human Resources functions and programs to include recruitment, benefit, payroll processes, record/document maintenance and production.

Works under the supervision of the Human Resources/Risk Management Director (HRRMD), with limited direction from the Assistant City Manager, but exercises final responsibility for major administrative functions exercising a considerable amount of independent judgment. Provides managerial and leadership guidance to staff in the absence of HRRM Director and /or directs inquiries to the appropriate personnel.

This position is considered an emergency/disaster position. During emergency conditions, all City employees are automatically considered emergency service workers. City employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation, which requires that the employee be ready, willing, and able to report to work during emergencies and/or disasters of any kind, notwithstanding any other commitments the employee may have and be able perform emergency services duties, as assigned.

ESSENTIAL JOB FUNCTIONS/OTHER JOB FUNCTIONS:

Assists the Human Resources/Risk Management Department to align the strategic direction of the City by supporting and promoting the organization, helping in the implementation and execution of Human Resources and Risk Management initiatives, programs while promoting the role of the Department as a key business partner.

Provides assistance to the Director and other department staff when needed, in support of organizational goals. Keeps the HRRMD informed of personnel and/or other matters which impact operations and Departments functions which deal with any and all aspects of human capital management or risk management.

Assists in the development of short- and long-range human resources plans; gathers, interprets, and prepares data for reports, studies, and surveys; supports internal departments and external agencies regarding the interpretation of the Citys Personnel Policies Procedures, Safety Policies and other department functions as needed. Responds to survey requests regarding risk management and/or human resources information.

Assists the HRRMD with the development, implementation, and management of the Personnel and Safety Policies and Procedures.

Maintains and updates Standard Operating Procedures (SOPs), Checklists and reports to ensure current and accurate information, consistent with processes of the Human Department and Risk Management functions. Ensures HRRMD is kept abreast of changes.

Reviews all workers compensation, property damage and liability incidents; reviews data for trends and recommends corrective action or preventative measures where indicated; conducts investigations of on-the-job incidents, including workers compensation and reviews reports of injuries/property damage to determine their cause and recommend corrective actions.

Consults with medical representatives and coordinates with claims adjusters to resolve liability and property damage claims to include on-the-job injuries (WC), recurring illnesses, return to work restrictions and availability of job positions, etc.

Analyzes and reviews events involving city employees injuries, city equipment and city property damage to identify trends and determine what actions are needed to reduce those trends. This may be accomplished with the assistance of the loss prevention consultant to determine what type of safety training would benefit employees.

Coordinates with Third Party Administrator(s), Claimants, Insurance, Agent of Record and oversight agencies to facilitate the production of information, reports to ensure compliance of the program.

Supports the Citys Self-Insurance Fund with robust processes to timely resolve claims when feasible. Follow-up, document, track the progression of claims that are open multiple years. Ensure open claims are moving forward towards resolution, coordinating mediations, assisting and attending mediations for settlements and hearings. Ensures to keep the HRRMD abreast of updates and changes.

Coordinates annual insurance policy renewal and procurement of vendors. Works with third parties to file claims, collect for damages caused to city property by a third parties actions.

Manages the entirety of any emergency/disaster claims process from filing the claim with insurance carriers and FEMA, to doing walk-thought inspections, completing proper and accurate documentation for claim reimbursements.

Responsible for the development and implementation of safety policies and procedures, implements training and incident prevention programs city-wide; meets with departments analyzes and determines safety training needs to ensure active and successful programs. Supports the departments safety committees.

Manages the quarterly Risk Oversight Committee (ROC), to include preparing agendas, distributing meeting materials to committee members, prepares and distributes minutes, advises members of policy and procedures and provides general direction.

Conducts research, compiles data and prepares reports and presentations. Assists with safety inspections to assure compliance. Completes special projects/reports as required to be compliant with by Federal, State law or regulations, using various multi-media equipment.

Manages the City-Wide training program, develops annual training goals and coordinates training tracks throughout the calendar year. Coordinates potential training topics and facilitators, schedules trainings, books consultants, instructors, and other required personnel or agencies and establishes/maintains performance data and statistics. Responsible for conducting Organizational Orientations for all new hires including reviewing benefits and retirement. Disseminates training information to employees. Coordinates other special programs and projects as needed.

Prepares and submits federally required reports and updates, provides general personnel related information to other agencies and the general public, to include the bi-annual Equal Employment Opportunity (EEO-4) report, the Citys EEO Plan and the Department of Justice report.

Responsible for coordinating and scheduling annual medical screens, including Police Annual evaluations, Public Works Cholinesterase RBC screens, Drug Free Workplace drug screens, FMCSA DOT drug-testing program, including the Clearinghouse and other screens as needed.

Monitors line-item balances to ensure compliance with approved budget and advises the HR Director on budget line status

Assists with master updates on HRIS (MUNIS) as they relate to HR required functions and yearly changes.

Monitors and trains the HR staff in personnel functions to include payroll entry on MUNIS, and auditing of payroll for accurateness and completeness.

Assists in the support and development of HR staff skills and knowledge in human resources and risk management functions and processes.

Reviews and routes all incoming HR/RM communications including but not limited to, mail, answering phones and monitoring the HR email inbox, determines and identifies items that require immediate attention.

Maintains effective oral, written communication with all levels within the organization, the general public, outside agencies and organizations when furnishing information regarding application of city policies and practices. Maintains effective working relationships in a team environment.

Provides customer service to employees in areas of pay, benefits within the scope of knowledge and refers complex inquiries and personnel issues to the attention of the appropriate staff or HRRM Director.

Maintains all personnel related records. Responsible for personnel records retention and compliance with State guidelines.

Provides general personnel related information to other agencies and the general public, to include Public Records Requests, employment verification, both verbally and in writing, filling out employee salary history for mortgage and other miscellaneous information as required in compliance with city policy.

Composes and prepares a variety of correspondence and documents incoming to the department are stamped daily; and maintains department filing system, administrative logs, and reports.

OTHER JOB FUNCTIONS

Maintain high levels of personal and professional integrity promoting core values, integrity and accountability throughout the organization.

Work towards maintaining the HR teams capacity and flexibility to respond to fluctuating workflows while achieving positive outcomes for the Human Resources Department to promote teamwork and efficiency within the HR department.

Attends seminars and workshops related to duties and responsibilities.

Provides back-up to other related positions as needed.

Prepares general correspondence.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS/SPECIAL REQUIREMENTS:

Graduation from an accredited college or university with Bachelors degree in Public Administration or Business Administration, Human Resources Administration or related field and four to six (4-6) years of experience in a progressively responsible professional position in human resources and risk management administration, to include some supervisory experience, or an equivalent combination of education, training, and experience.

Must possess and maintain a valid Florida drivers license.

Possess the National Incident Management System (NIMS) IS-700 within 30 days of employment and the ICS-100 and ICS-200 within 90 days of employment. There may be additional NIMS required, which will be schedule by your Supervisor.

Must possess the Cyber Security Awareness Training for State of Florida Employees within 30 days of employment and maintain it every year thereafter per state statute 282.318(4)(i).

PREFERRED QUALIFICATIONS

Public sector and HRIS - MUNIS experience preferred.

CRITICAL SKILLS/EXPERTISE:

Considerable knowledge of property and liability and workers' compensation laws, regulations, and procedures.

Maintains considerable knowledge of employment laws and regulations to include principles, practices, and procedures in areas of public personnel, risk management, payroll processing, recruitment, benefits and training in public sector municipal government organization.

Knowledge of public record law and government record retention schedules.

Ability to plan, organize, and carry out duties with minimal supervision.

Ability to analyze facts and exercise sound judgment in arriving at conclusions.

Ability to analyze, interpret and carry out assigned projects to their completion. Ability to plan, organize prioritize and coordinate work to meet time commitments.

Ability to assist in developing long-range plans and programs in evaluation of work accomplishment.

Ability to prepare reports and present ideas clearly and concisely. Knowledge of methods of data collection. Ability to communicate effectively both orally and in writing.

Working knowledge of modern office practices, systems and procedures; working knowledge of personal computers and electronic data processing.

Proficient skills with a personal computer to include, but not limited to, working knowledge of Access, Power Point, Excel, and Word.

Ability to learn new processes and systems efficiently.

Ability to work collaboratively in a team environment.

Ability to establish and maintain effective working relationships with applicants, employees, City officials, and the general public.

Ability to manage confidential and sensitive personnel data in a professional and discrete manner.

THE CITY OF MAITLAND IS AN EQUAL OPPORTUNITY EMPLOYER AND A DRUG-FREE WORKPLACE.

AS PART OF OUR COMMITMENT TO A DRUG-FREE WORKPLACE, FOR ANY POSITIONS DESIGNATED AS A MANDATORY POSITION OR A SPECIAL RISK POSITION UNDER APPLICABLE LAW, JOB APPLICANTS ARE OFFERED EMPLOYMENT CONDITIONAL UPON SUCCESSFULLY PASSING A DRUG TEST. REFUSAL TO TAKE THE TEST, OR FAILURE TO PASS THE TEST ACCORDING TO MINIMUM STANDARDS, IS CAUSE FOR DISQUALIFICATION. ADDITIONALLY, IF YOU BECOME EMPLOYED WITH THE CITY, YOU MAY BE REQUIRED TO SUBMIT TO A DRUG TEST AS REQUESTED AND IN ACCORDANCE WITH APPLICABLE LAW. YOUR REFUSAL, OR FAILURE TO PASS THE TEST ACCORDING TO MINIMUM STANDARDS, WILL RESULT IN YOUR TERMINATION.

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