Job Description:
SUMMARY
This is administrative work facilitating the electronic plan review process, establishing business processes for plan review and maintaining the various electronic platforms used to conduct and coordinate development reviews across multiple city departments.
The single position allocated to this classification reports to a designated manager and works under minimal supervision. Work in this class is distinguished from higher classes by its lack of managerial responsibilities and from lower classes by its emphasis on leading and coordinating projects between internal city departments, communicating directly to customers regarding the status of permits and development plans, and addressing specific concerns related to the management of the program.
ESSENTIAL JOB FUNCTIONS
Manage and guide the review process from First Step meetings through the entire permitting process.
Oversee building and planning reviews to ensure the process is timely and efficient.
Works with the management team to resolve customer service and compliance issues.
Monitors current projects and synchronizes all team members involved in the workflow.
Resolve project delays and conflicts within the electronic plan review system.
Communicate with both external and internal users regarding changes in timeline or new information; tracks project changes and adjust schedules as needed.
Establish training processes and process documentation for both internal and external development review participants.
Work with software providers for upgrades and revisions to the permitting and review programs.
Coordinate upgrade processes and communications with internal and external users, management, and software providers.
Oversees preparation of weekly status reports and communication of material.
Oversees website updates regarding changes to electronic plan review procedures and policies.
Attends work on a regular and continuous basis.
EDUCATION AND EXPERIENCE
Graduation from high school or possession of an acceptable equivalency diploma, and three (3) years of progressively responsible experience in development review coordination; or an equivalent combination of education, training and experience which provide the required knowledge, skills and abilities.
CERTIFICATIONS OR LICENSES
None.
